Who We Are

RCI specializes in driving enterprise value through operational excellence.


Operational Excellence is where problem solving, teamwork, and leadership results in the ongoing improvement of an organization that becomes evident through the improvement of the overall financial condidition and top-level KPIs. Our process involves every functional area of an organization and always seeks to understand customer needs, to keep employees educated, empowered, and aligned and to continually improve the health and success of the organization through current and future value-added activities. Through many years of experience, our holistic approach and methodology allows us to identify needs & opportunities, implement targeted, high-impact solutions, and develop your employees to sustain results. Our team is composed of experts in various domains of business to guide, empower, and provide you with a comprehensive solution to thrive in any business environment.

  • OpEx Professionals
  • Former Chief Executives
  • Management Consultants
  • Industry Experts
  • Leading Academics & PhDs
  • I-O Psychology Leaders
  • Advanced Analytics Experts
  • Custom Software Developers
  • Network of Strategic Suppliers

Dr. Guy Deloach founded RCI in 2009 after spending 18 years as an Executive Vice President with Toyota North America. Since then, RCI has focused not only on transforming business processes, but also the people within. With an extensive track record of successful engagements, RCI has the credibility, proven track record, and experience you need in order to achieve sustainable results.

What We Do

Business Intelligence & Software

Operations & Manufacturing

Strategy & Leadership

Organizational Development & Process Improvement

Workforce Developement & Strategic HR

How We Do It

Connect. Engage. Transform.

We deeply value relationships and believe that the best solutions to any challenge come through experience, dedication, and teamwork. We want to know your story and what challenges you and your organization are facing. We then discuss opportunities for growth and improvement and work diligently to ensure you get results.


Align people, processes, and systems to result in the ongoing improvement of an organization that becomes evident through the improvement of financial condition and top-level KPIs.


To make every organization better.


Our values drive everything we do. From serving clients to fostering sustainable growth in our communities, RCI always seeks to embody the following:

Our Values

  • Respect for People & Culture: The foundation of RCI is our commitment to people and respect for the cultures of our clients we serve. It is ingrained in our processes and approach, and without it, sustainable results are unlikely.
  • Commitment to client success: Success can be defined in many ways, but for us, making sure that our clients achieve success is our highest priority. We strive to deliver sustainable results through the development of your people and culture, empowering them to drive continuous improvements within the business to transform and sustain results.
  • Knowledge Empowerment: Part of our goal is to transfer our knowledge, tools, and practices to clients, and help to create a culture of knowledge sharing and continuous learning.
  • Integrity: We believe in committing to the highest standards of professionalism, trust and honesty, and strive to be transparent and objective in all of our client and internal interactions.
  • Promoting Innovation: RCI believes firmly in creating safe spaces to innovate and collaborate to come up with new ways to address problems. We also stay up to date on cutting-edge technology and solutions that we can bring into your organization.
  • Strategic Alliances: We believe that strategic partnerships with local business, industry, and educational institutions are vital to the success of RCI and our clients. Through our alliances, we are able to be more in touch with current client needs, and proactively identify future trends.
  • Continuous Improvement: As we work with you to improve your organization, we are constantly working on improving ourselves and the services and products we offer to our clients.

Engagement Overview

  Frequently Asked Questions

Strategic Partners

Through advances in technology and joint solution development, our strategic alliances enable us to help clients lead in their industries. Explore our partnerships.