Who We Are
RCI specializes in driving enterprise value through operational excellence.
Operational Excellence is where problem solving, teamwork, and leadership results in the ongoing improvement of an organization that becomes evident through the improvement of the overall financial condidition and top-level KPIs. Our process involves every functional area of an organization and always seeks to understand customer needs, to keep employees educated, empowered, and aligned and to continually improve the health and success of the organization through current and future value-added activities. Through many years of experience, our holistic approach and methodology allows us to identify needs & opportunities, implement targeted, high-impact solutions, and develop your employees to sustain results. Our team is composed of experts in various domains of business to guide, empower, and provide you with a comprehensive solution to thrive in any business environment.
Dr. Guy Deloach founded RCI in 2009 after spending 18 years as an Executive Vice President with Toyota North America. Since then, RCI has focused not only on transforming business processes, but also the people within. With an extensive track record of successful engagements, RCI has the credibility, proven track record, and experience you need in order to achieve sustainable results.
What We Do
Operations & Manufacturing
Strategy & Leadership
Organizational Development & Process Improvement
Workforce Developement & Strategic HR
Align people, processes, and systems to result in the ongoing improvement of an organization that becomes evident through the improvement of financial condition and top-level KPIs.
To make every organization better.
Our values drive everything we do. From serving clients to fostering sustainable growth in our communities, RCI always seeks to embody the following:
Frequently Asked Questions
Engagements can be as short as one day or last years. Typically, our engagements range from two weeks to six months.
RCI strives to maximize our clients’ investments. Our average ROI ranges 350%-500%, but we have delivered results that have exceeded 3000% ROI.
RCI is about delivering value and results. RCI offers clients several fee structures to choose from while aligning the interest of both parties through radical transparency.
No worries, RCI is skilled in comprehensive organization assessment to help identify high impact opportunities that align with your company’s strategic goals.
Comprehensive business transformation doesn’t happen in only one location of an organization. RCI is willing and able to travel to various site locations that your company may have to implement solutions organization wide.
Through advances in technology and joint solution development, our strategic alliances enable us to help clients lead in their industries. Explore our partnerships.
We would love to hear from you. Feel free to pick up the phone, send us an email, or fill out our contact form. And don't forget to check us out on Facebook, Twitter, Linked-In, and YouTube.
Call Us(423) 806-0640
Rock Creek Informatics
P.O. Box 23452
Chattanooga, TN 37422