Even with stringent safe guards in place, quality issues still occur. RCI provides abnormality control for your organization when these quality issue arise as well as the necessary manpower at your location and/or at your customers to sort material and goods.
We also write the necessary standard work for the inspection process and even perform some types of rework to your product when needed. Finally, tracking and feedback systems will be setup in order to allow your organization to find and fix root causes of quality problems.
Check out some of our popular Quality solutions below.
There are many organizations that provide this type of service, but what makes RCI different? Not only do we help you contain the issue, we go one step further and help you through the problem solving process to find the root cause and implement the countermeasure to eliminate the problem.
RCI can quickly build a containment system to provide sorting services to ensure defect-free product delivery to customers. We begin with a quality sort where nonconforming parts are designated as obsolete or repaired to established OEM quality standards. We then provide and train the manpower needed onsite to sort parts on location, at a supplier, or at the customer. We will create the standardized work, set up the inspection process, and train the inspectors. A feedback system will also be deployed to track the defects with the data you need to perform problem solving.
RCI can assist your organization in conducting problem solving to find the root cause(s) of the problem and develop and implement countermeasures. RCI has over 30 combined years of teaching and conducting the 8-Step Problem Solving Method used at companies like Toyota. While we are conducting the problem solving process, we can train and coach members of your team to implement this process in the future.
Complex products and supply chains present plenty of possibilities for failure, especially when new products are being launched. Advanced quality planning is a structured process used by companies to assure quality and performance through planning, with the purpose of ensuring customer satisfaction with new products or processes. A cross functional team is used in the process, and ensures the voice of the customer is clearly understood, translated into requirements, technical specifications and special characteristics.
Do your short-term projects or technical initiatives call for additional engineering services, but you don't have the resources internally or the budget to hire another full-time employee? Tap into our team of experts and specialists on-demand and for a fraction of the cost. From custom PLC programming to production line design, our experts are here to help.
Set up a system of containment to reduce the risk of quality issues getting to the end user of the goods and services. Work with our experts to deploy a system that contains suspect parts, holds defects, ships according to customer requirements, provides real-time feedback and data, and provides long-term corrective actions.
Need a more efficient and accurate way to track the status and location of components, raw materials, and inventory? Contact us to get more information about our automated barcode solutions.
Let RCI experienced quality project managers guide your project team - from engineering through manufacturing, we ensure the quality and cost effectiveness of the project. Through education, inspiring team work, communication, and involvement, we ensure quality is engrained in every member of the team. Tools like quality circles, open suggestion systems, standardized change process, and recognition of individual contributions help to facilitate this process.
Great, your new product is ready to go to production! Let RCI help to minimize production hang ups and quality issues that can come with the introduction of a new product and manufacturing process.
Maybe the quality issue has an easy fix. RCI can develop standardized work, create the rework stations with necessary tools, and train operators to rework the parts. For parts with complex defects, RCI will enlist our own rework team of specialists to rework the parts. Reworking nonconforming parts ensures they meet OEM standards and eliminates the time and cost associated with returning parts to suppliers for rework or replacement. By identifying quality issues, RCI helps your organization reduce costs and build stronger relationships with suppliers.
The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. RCI works with your leaders at all levels to establish unity of purpose and direction to create conditions where employees are actively engaged in achieving your quality objectives.
Value stream mapping is a flowchart method to illustrate, analyze, and improve the steps required to deliver a product or service. VSM reviews the flow of process steps and information from origin to delivery to the customer, and helps to find and eliminate waste within the process. RCI is skilled in VSM, identifying bottlenecks in your process, and implementing project and tools to remove them.
Audits are an essential management tool to verify objective evidence of processes, to assess how success and effectiveness, and to reduce/eliminate problem areas. For the benefit of the organization, quality auditing should not only report non-conformances and corrective actions, but also highlight areas of good practice. RCI quality experts are ready to conduct audits, and provide you with the feedback and corrective action to ensure your customers are getting the best product everytime.
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Call Us(423) 806-0640
Rock Creek Informatics
P.O. Box 23452
Chattanooga, TN 37422